MADIVIN SAS, a simplified joint stock company with a capital of €10,000, registered in the Lyon Trade and Companies Register under the number 888 607 462 and whose head office is located at 10 rue Bellecordière 69002 Lyon, hereinafter called MADIVIN.
The legal notices are subject to change, each new version overwriting the previous version. It is the user’s responsibility to take note of the latest version of the legal notices.
All logos, graphics, photographs, data and product descriptions on the site are the exclusive property of MADIVIN or of third parties who have granted a license.
The brands and logos appearing on the site are registered trademarks of MADIVIN which has acquired the rights.
Any reproduction, without express and written authorization from MADIVIN is likely to constitute a usurpation engaging the responsibility of its author.
Access to the website
The user browsing MADIVIN’s website must first authorize cookies, which are small files stored by a server in the terminal (computer, telephone, etc.) of a user and associated with a web domain (i.e. in most cases with all the pages of the same website). These files are automatically sent back when the user contacts the same domain again.
The MADIVIN website is developed by MONSIEUR W, a company domiciled at 100D Cours Lafayette 69003 Lyon France whose SIRET is 83313298800019. Access to the MADIVIN website is free to any user who has access to the Internet.
MADIVIN uses all reasonable means to ensure access to the site, subject to possible breakdowns related to the site’s hosting server and maintenance interventions for the proper functioning of the site. MADIVIN disclaims all responsibility for any network and/or server malfunction or any other event beyond its control, which would prevent or degrade access to the site.
MADIVIN reserves the right to temporarily suspend or modify without notice access to all or part of the site, in order to ensure maintenance, or for any other reason, without the interruption giving rise to any obligation or compensation of any kind.
The user is solely responsible for the use he makes of the site. Consequently, it is up to him to take all appropriate measures to protect his data, computer systems and/or software against any contamination by possible viruses.
When creating an account, the user must provide the following personal information:
By validating an order on our site, we consider that the user consents to the information provided being stored in our systems for the purpose of making products available or for commercial purposes.
When sending commercial information that we may be required to offer via newsletters in particular, we will always give the user the possibility of unsubscribing from our mailing list and thus not receiving any further solicitations from us.
The access to his account is protected by a password. The user is the only one responsible for his password and therefore he alone will bear the consequences of its use by third parties who may have knowledge of it. MADIVIN does not have access to the user’s password. MADIVIN proposes to its users a password recovery system, available below the connection form (link “forgotten password”).
The personal data collected is intended to be used to fulfill orders, notify of their delivery status, deliver, communicate information or promotional messages to users. This data may be subject to computerized processing in accordance with the law relating to computers, files and freedoms of January 6, 1978 known as “Informatique et Liberté” as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data. The data is stored in our secure database. After a period of 3 years of inactivity, this data will be automatically deleted.
Each user has the right to request a copy of his or her data from MADIVIN by sending a request to firstname.lastname@example.org.
Data relating to the means of payment.
Our online store uses woocommerce, a service that allows us to offer our products and services for sale. The purchase data you provide is stored by woocommerce in a secure server protected by a firewall.
The payment data are connected to the AXEPTA payment server, a tool of the BNP PARIBAS bank. It benefits from a 128-bit SSL encryption throughout the transaction (including during the communication of the credit card number). BNP PARIBAS keeps the credit card information on its server: MADIVIN never has access to this information. For any authorization, our server proceeds to all the traditional banking controls: validity of the card, expiration date, opposition list, control number.
Accepted transactions are sent to the BNP PARIBAS merchant processing center
The payment process includes the 3D Secure system, which guarantees payment as soon as the cardholder is identified by a password during the transaction (for example, for a BNP Paribas cardholder, when placing a 3D Secure order, the cardholder fills in the standard fields related to his/her card. Once these fields are completed, the system sends a secret code to the cell phone registered by the bank. The cardholder enters this one-time secret code and the transaction is validated.)
In this case, the transaction can no longer be repudiated because entering this secret code formally identifies the cardholder.
On the other hand, we collect cookies during your navigation on our site. Cookies allow us to collect certain information related to your browsing terminal (computer, smartphone, tablet …). We use Google Analytics which allows us to better understand the actions of visitors on our site. This helps us to propose an optimized interface. We do not collect your IP address.
The customer is free at any time to modify the personal information in the tab MY ACCOUNT and can request the deletion of his account either by making a request to the address email@example.com or on the page MY ACCOUNT
Resolution of disputes
In the event of a dispute following a purchase made on the website, the customer must first contact MADIVIN by email at firstname.lastname@example.org. In case of failure of the claim or in the absence of a response within one (1) month, the customer can submit the dispute with MADIVIN to the service of the e-commerce mediator. The parties are free not to submit the dispute to mediation.
The parties agree to make every effort to resolve any dispute between them amicably.
The GTC are subject to French law. In the event of a dispute and in the absence of an amicable solution, the Lyon Commercial Courts shall have jurisdiction.